Ultimate guide to apply PSG for digital food ordering and POS system

15 mins guide to apply productivity solution grant for eats365

About Eats365 Solutions

Since 2013, EISOL has help more than 500 retailers in all size to transform from conventional bricks and mortar to omni-channel retailers. We took a challenging path for not just reselling a solution, but enhance the solutions with additional development to further streamline and automate the process for our client.

We re-started EISOL F&B project in 2019 with the partnership with Hong Kong based IT firm, Eats365 to bring Eats365 restaurant management systems to Singapore. We reached a milestones of 30 restaurants within 2 months, and 100 restaurants from Singapore and regional in a year.

Starting from 23 Oct 2020, EISOL has been appointed as pre-approved solution for Food Services’ Digital ordering solutions. We have finally able to provide a quality F&b solutions that come with government grant assistance to F&B businesses to upgrade their capability.

Eats365 is a highly versatile solutions that design with operational in mind and able to achieve complex workflows that most of the solutions are not able to meet. And because it is build from the native cloud architecture, Eats365 able to solve many limitation that exists in the conventional POS systems with much lower cost and recurring fees. Find out how eats365 solving conventional POS limitation.

5 Awesome Grant Packages for F&B business

EISOL F&B (Eats365) comprised of 5 most value for money PSG packages curated for restaurant in different stages. All packages included online ordering solutions to help restaurant to take order online for pickup and delivery. SME client can use our DIY scoping app to shortlist a solution that is most suitable to them and get a quote immediately to submit for application. Following are the awesome packages we offer,

1. Start-up package design for new F&B business, food kiosk, eatery or small cafe/restaurant. The package ship with 2 years license, training and support to which provide a runway long enough for the business to take off. Start-up package is one of the most value for money package in PSG grant.

2. Grow package most suitable for growing restaurant that has achieve P&L balance but looking to tilt the balance to its favour. The package provide features and function to help restaurant expand its capacity, and automation that can help them to cope with surge of workload and offer more to their customers.

3. Large package is desirable for large restaurant, or franchise brand that has complex workflow, multi-outlets, multi-kitchen stations and table services. It provide a reliable system framework for order, preparation and serving. It work best for multi-outlets Chinese, Western, Japanese, Korean, Hotpot and fine dining.

4. Self-order kiosk package empower F&b business such as fast food chain, International franchise brand to increase order lane without heavy reliance on staffing. The Self-order kiosk integrated with self payment solution that customer can place order without queuing for cashier.

5. BYOD dine-in self ordering package transform F&b business of any size to a high tech restaurant. It has proven to be the most viable solution that satisfy customer dining experience and significantly improve restaurant operation efficiency because it allow simultaneous orders from all tables at once.

How to apply PSG for EISOL F&B

The estimated time required to submit application for Eats365 should be within 15~20 minutes. We prepare an overview diagram to understand the process better. Please scan the QR code below to access to the relevant website or tools to assists your application. We will provide the details steps for PSG claim submission.

Step 3 detail walkthrough for submitting PSG application

a. Pre-application check

  • You can start to apply PSG once you have quotation from 1 of the 5 package we offer. You can use our DIY scoping tool to find the most suitable package for you. The DIY scoping tool will validate your eligibility, and recommend the package that best fit for your business.

b. Login to businessgrants.gov.sg and submit a new PSG application for Eats365

  • You can use SingPass Mobile to login or other login methods that you preferred.
  • Upon successful login, and if you login to the Business Grant Portal for the first time. You need to Edit company profile by providing latest update of your company ACRA profile, financial details before you can start with the grant application. To do this, click on Edit company profile tab (highlighted in blue in picture below).
  • Edit company profile | Refresh ACRA info – Click Refresh ACRA Info button (green button) to download the latest ACRA profile to BGP.
  • Edit company profile | Refresh ACRA info – Fill up Additional Company Info such as Employment Size, and Brief description of the Company
  • Edit company profile | Refresh ACRA info(1) For existing company, please fill up Financial Information of the Past 3 Financial Years (FY) and upload financial report in doc, pdf, or xls. If you have only 1 company, you can fill up Group Level Financials Information with same info you provided to Company Level Financials Information
  • Edit company profile | Refresh ACRA info – If you business required additional license to operation, the supporting License will also reflect here. Click Refresh License Info to retrieve.
  • (2) Click Get new grant to start with new PSG application for eats365.
  • (3) Select Food & Beverages sector and click Next
  • (4) Choose Food Services from the drop down list and click Next
  • (5) Select second option, Upgrade key business areas, such as adopt technology, improve business processes or raise service standards and click Next
  • (6) Select first option, Pre-scoped Productivity Solutions and click Apply
  • (7) Applicant are advice to read through the PSG terms and condition before clicking Proceed to start with the application.
  • Applicant company can receipt up to 80% funding for the pre-qualify productivity solutions, and each company capped at $30,000 grant amount from 1 Apr 2020 to 31 Mar 2021. This is applicable for Food Services sector and subject to available funds.
  • At this point you should have receive a quotation from us. Or you can get from from DIY Scoping app.
  • (8) Click Yes, for Does the applicant meet the eligibility criteria? * and click Next
  • You are advice to read and understand the eligibility for the grant. Applicant company must be registered in Singapore and applied solution must be used in Singapore.
  • You MUST NOT HAVE, Made any payment to the vendor, or Signed or confirmed any contract or purchase order with the vendor
  • Fill up contact details for communication between your company and ESG. Take note that the Letter of Offer Addressee must be CEO or Managing Director as registered with ACRA, click Next to proceed to next page.
  • If you encounter the page not responding and stuck with pro-long Loading. You can click reload the page to continue.
  • Select IT Solution at What type of solution are you purchasing?
  • (9) Enter “eisol” to search for the 5 awesome packages we offered. Select one that match the quote you obtain from us.
  • (10) Enter “1” at No Of Units
  • (11) Enter the estimated starting date to use Eats365. Our PSG status approved on 23 Oct, 2020, please enter date AFTER 23 Oct, 2020
  • (12) Provide the reason that you need Eats365. Please focus on productivity, staffing and sales channel. As simple POS System is no longer a supported solution, you should emphasise on digital food ordering, online ordering, or dine-in self ordering instead.
  • (13) Select “EISOL Pte Ltd” from Vendor list
  • (14) Upload the quote provided by us. Make sure you have upload the latest quote we provided. Get one from DIY Scoping tool if you have not receive one.
  • (15) Pick “Selected Vendor’s quotations” from the list
  • If you have more than one location, you can either submit as separated application or combine them in one main application.
  • (15) Select “Shop/Office/Factory/Institution” from the list
  • (16) Enter the postal code of your shop address to retrieve the full address.
  • (17) Select “Yes” for, Does your business operate from this address?
  • Click Next to the next page
  • (18) Select “Subscription/Lease” as Eats365 is a SaaS software.
  • (19) All Eats365 solution package come with 12 months subscription, please enter “12”
  • (20) Enter monthly software charges under Monthly Fee (Excluding GST). You should be able to get this from the Software subtotal.
  • (21) Enter balance amount by deducting software subscription from total invoice amount. i.e. (Total Invoice) 1000 – (Software) 600 = 400
  • (22) The total should be the same as the total amount in our quotation.
  • Click Next to the next page.
  • (23) Provide the write up of how new solution will impact your business (in positive way). Focus on manpower saving, cost saving, reduce of time for order taking, preparation or analysing reports. Provide some benefits about sales and marketing, customer retention and acquisition and finally ability to adapt to the change in consumer behaviour
  • (24) Provide area that will receive productivity gain, based on the overall impact that you provided in the previous write up
  • (25) Provide an estimated efficiency that will gain from the new systems
  • (26) Hang in there, we are 2 steps away from completing the submission. You are advice to read through all the question and select the correct answer at the Declare & Acknowledge Terms page. All question are mandatory to answer.
  • (27) Congratulation! You are 1 step away from the submission. We want to highlight 2 very important points for grant applicant.
  • You are bound to audit by the appointed personal from IMDA, and ESG to access to your premises to ensure that you are compliance to the PSG terms and condition.
  • Government has the right to suspend the disbursement of monies, and/or other benefits disbursed under the grant.
  • Click Submit to complete your PSG application.

Come back again for our ultimate guide for
submitting PSG claim!

Hope this guide will help you with your PSG grant application for digital food ordering and pos system. You can learn more about the top 10 best POS solution in Singapore at this article.


The 10 Best iPad POS System in Singapore (2020-2021)

By Square.sg

POS systems help you to manage the transaction in a very efficient way by minimise the human errors and increase the speed in your transaction accounts. If you have been stressed by dealing with countless customers we can help you find the best POS systems that make your day easier by managing all payments and other operation with an automated system.

A good pos system can help you taking orders as well as monitoring inventory are complicated tasks that can be especially susceptible to calculation or documentation errors. An excellent automated management system can reduce the chances of such errors occurring, besides also reducing your work.

Check out the list of best POS systems in Singapore to find out how they work and which features cater to your business needs.

1. Vend

BEST FORPOS system for online and shop
PRICINGStarts at SGD89 per month
PHONE+65 66816538

Vend offer the best tools that all retailer should have to manage the store more efficiently. There are 25,000 business from different sizes using Vend for selling in stores and online, tracking the available stock, and managing available inventory at their warehouse.

Running on iPad, or PC, Vend provide flexibility of the choice of pos hardware that retailers prefer and easily setup to run business. Many leading business use Vend for a good reason, its intuitive design makes customers transactions and employee training effortless. It also give business owner real-time data and insightful analytics to make good decisions.

Vend empower your business to do more with lesser cost, helping you to transform from traditional bricks and mortar to omni-channel retailer and sell on every channel. This innovative technology has plenty of features to help you success. Contact them now for a demo.


  • Free demo available
  • Real-time insights
  • Omni-channel ready
  • Promotion management
  • Customer management
  • Loyalty and membership
  • Multi-outlets
  • Inventory management
  • Open API

Customer Reviews

Vend is beautiful and very easy to operate. The software design to simplify many complex tasks that require to operate retail business especially the multi-outlets one. Vend always come out with great features that inspire others software vendor to follow and define the standard for modern cloud based POS.

Being the leader of cloud based POS, Vend continue to release great features that help retailer to save cost and grow business. International brands who use Vend to manage outlets across countries has quoted this.

“Vend provide the most easy to use and reliable inventory management functions that we can trust even with integration with eCommerce. Because it is accurate and traceable, we trust the numbers and that save us valuable time and avoid disputing the numbers among our teams.”

2. Shopify

BEST FORCloud-based POS system
PRICINGStarts at USD29 per month
PHONEContact Shopify

Shopify has staggering 1,000,000 active stores globally in 2020. Start from a eCommerce platform, Shopify is able to connect to many POS systems to synchronise sales, customer and inventory from and through. Shopify launch Shopify POS in 2013 to make it easy to sell in stores and connect directly with Shopify eCommerce.

Shopify POS provides platform for both offline and online sales and managing the order fulfilment easily for small retailers. It come with mobile app to allow you to access to most important information when you are on the go.

It is most suitable for retailers who wish to sell on multi channels and start with a tool that they can jumpstart easily.


  • eCommerce
  • Discount and promotion code
  • Integrated hardware
  • Customer management
  • Open API

Customer Reviews

Many shop owners have found Shopify to be one of the best POS systems in Singapore that they’ve ever used. They said that this is because of its ability to setup eCommerce and POS system easily.

Here’s feedback from one of its users:

“We use Shopify to manage our stores and allow customer to purchase online and pickup from our outlets. It i so amazing that we can deal with such complex retail operation with just one system.”

3. Eats365

BEST FORSmall to Large F&B business
PRICINGFree version available
PHONE+65 66816538

Eats365 provide comprehensive tools for restaurant business. It is consider as one of the most completed pos systems for restaurant business. The cloud pos is hosted in cloud and able to run offline to keep the operation going even if the Internet is down.

There are many POS system in the market and eats365 stand out as a winner because of the scalability from start-up to enterprise that operate multiple restaurant brands across countries. And the quality of the software in unparalleled when comparing same type of software.

With the pos system, plus dine-in self ordering and online digital ordering. Eats365 is one of the PSG pre-approved solution that SME client can purchase and claim back 80% of the cost. It is also qualify for Digital resilience bonus for additional $2500.

You can contact them for more details.


  • POS system with over 500+ configurations
  • Quick service or full services restaurant mode
  • Enterprise CRM and Membership
  • Enterprise and franchise business ready
  • Dine-in ordering
  • Online ordering
  • Free plan
  • Open API

Customer Reviews

Eats365 understand and listen to their customers. They act quickly to improve the platform so that their client can continue to remain competitive and relevant to the food and beverage business. Some client share their positive experiences with us that can be useful to you if you considering eats365.

“Eats365 design is with operation in mind. I know it is the software that I have been looking for when I attend the solution demo with their local rep. I just naturally know how to operate it at the first time seeing the pos system. It is the only software that has good design and practical functionality and works well for Singapore f&b.”

PSG Grant Packages

4. Shopkeep

BEST FORSmall business
PRICINGGet Free Quote

ShopKeep is another iPad POS system that’s built with a simple yet powerful interface where you can easily manage real-time sales inventory, stock management, reporting, and many more!

It’s one of the best POS system in Singapore for those who have a small business. It features competent point of sale and payment solutions that’ll help grow your business and take it to greater heights.

The best thing about this platform is that you can have a customised bundle to enhance the time-efficiency of your business.


  • Bookkeeping
  • Employee time tracking
  • Customer data management
  • built-in payment solutions

Customer Reviews

Many users loved the overall features of ShopKeep and praised its easy-to-use system. A business owner posted this feedback:

“I’ve used ShopKeep for a little over 3 years. I love how easy it is to use the system and train new employees. My workload is so much lighter.”

5. Lightspeed

BEST FORRetail or Restaurant business
PRICINGFree trial

Lightspeed provide retail and restaurant pos solutions hosted in the cloud. It is powerful and easy to use especially the iPad version which inherit the Apple iPad DNA. Lightspeed restaurant POS support multiple devices such as printer, cash drawer and barcode scanner, for larger restaurant, lightspeed POS allow to create multiple section to help restaurant better manage the operation and keep the staffs informed on the table status.

For retail solution, Lightspeed provide desktop version where user can make use of the macbook to operate the point of sale software. It is rich with features and ship with inventory management function to help retailer with stock management.

Over 70000 user using Lightspeed for their restaurant and retail stores.


  • Point of sale
  • Table management
  • Customer management
  • Inventory control

Customer Reviews

Restaurant trusted Lightspeed for helping them to streamline the operation process. We hear that from a restaurant owner who use Lightspeed to manage their restaurant for the last 3 years.

“We have been using Lightspeed for little over 3 years. I love how easy it is to use the system and organise at our busiest hours. My customers like our food and happy with our services”

6. Revel Systems

BEST FORF&b POS system
PRICINGfrom $140, No free trial

Revel Systems provide quick service and food-oriented businesses. Their iPad POS system is designed to provide fast transactions, data security, and operational management.

Many leading businesses use Revel Systems for a good reason– its intuitive design makes customers transactions and employee training a breeze. It can also aid your business decisions by collecting real-time data and detailed analytics.

Revel Systems’ POS system is one of the platform that will help your business grow and will adapt to it too. This innovative technology has many more features you can use and tailor to your own business.


  • iPad POS Systems
  • CRM Software
  • Real-time insights
  • eCommerce Integration

7. TouchBistro

BEST FORF&b POS system
PRICINGfrom $140, No free trial
PHONE1 (855) 363-5252

TouchBistro is one of the leading iPad POS system for restaurant business. It is currently powered over 23,000 restaurants globally and has been named one of the best POS system for restaurant four year straight.

The POS software built-in with standard restaurant till function like split bills, split payment, loyalty program, tips management and even employee managements.

Being one of the top pos systems, TouchBistro received most of the positive feedback from the real users over the world. The solution providers not focus in Asia region which is a disadvantages for business who intent to use TouchBistro here.


  • POS
  • Real-time insights
  • Customisable technology

8. SquareUp

BEST FORFree POS system
PRICINGFree of use

SquareUp has one of the largest users based in the world as the free pos system. There are 24 millions active customers who user the pos software to power their business everyday.

The free pos system provide generous features and more than enough for a small business to manage their business everyday. It has one of the most intuitive user interface that anyone can learn and know how to use it.

Square is suitable for small eatery, food kiosk or moms and pops store use. And it runs on iPad or Android tablets with standard hardware that you can easily find at local POS hardware stores.


  • iPad POS System
  • Integrated POS hardware
  • Easy to use
  • Free to use
  • Add-on Program

9. Loyverse

BEST FORF&b POS system
PRICINGFree tier, $5 to $25 monthly add-on

Loyverse is another free iPad pos systems with large users based globally. The software is suitable for retail and f&b shop operation thanks to the comprehensive inventory management it provides.

The software come with free tiers which packed with essential function such as CRM, basic inventory, loyalty, payment, promotion and real time reporting which suitable for most of the business.

User can upgrade to advanced inventory management and employee management function. It also come with open API and integration capability with accounting software like XERO, or Quickbook online.


  • Cloud POS System
  • Discount management
  • Inventory management
  • Employee management
  • Open API

10. Hikeup

BEST FORRetail POS system
PRICINGfrom $59

HikeUp is a cloud based iPad POS system developed for retail business who sell in store and eCommerce. It is one of the most features rich retail pos system available in the market that offer tools like multi-outlets inventory management, CRM, loyalty, promotion, and real time analytics reporting for retailers.

You can operate Hike with your existing POS hardware or using iPad. HikeUp is using common hardware that most of the iPad POS systems using which you can easily purchase from POS hardware dealer.

For advanced user who looking to integrate Hike POS with legacy systems, they can explore Hike API to achieve the goal.


  • Cloud POS System
  • Inventory management
  • Customer management
  • Promotion management
  • Loyalty
  • Integration with eCommerce

Hope you enjoy the top 10 best POS systems in Singapore! If you are running a retail or restaurant business our listing should give you some guidance to find the right software that can help you to grow your business.

If you wish to know more about government grant assistance, you may also see the The 7 FAQ about Productivity Solution Grant (PSG) for SME client to learn about PSG grant and how to apply.

The 7 FAQ about Productivity Solution Grant (PSG) for SME client

eCommerce is one of the pre-approved solution listed on PSG grant portal.

Most small-medium enterprises (SMEs) in Singapore looking for IT solutions will or would already have come across the Productivity Solutions Grant (PSG), especially those looking for eCommerce solution providers. However, with so many sites offering different information, it can be confusing for any SME business owners in approaching this topic.

With up to 70% funding support, PSG serves as an avenue for companies to support companies keen on adopting IT solutions and make long-term technology investments to enhance business processes.

Other than sector-specific solutions, PSG also supports the adoption of solutions that cut across industries, such as in areas of customer management, data analytics, financial management, inventory tracking, and most importantly, eCommerce solutions in Singapore. 

As part of our duty in becoming an IMDA-approved vendor for PSG grant, we’ve decided to help SMEs in Singapore to better understand this additional support from the local government.

Without further ado, here are 7 of the most frequently asked questions under the Productivity Solutions Grant (PSG): 

Q1: What are the documents required for companies to be able to apply for the Productivity Solutions Grant (PSG) successfully?

Every official application requires supporting documents. For the PSG application, you’ll require the following documents:

  1. a Purchase Order or signed acceptance of Quotation/ Contract,
  2. an invoice,
  3. screenshots showing the company’s name and the name of IT solution,
  4. licence number(s) of software with a minimum of one-month usage report,
  5. receipt or copy of cheque payment and
  6. bank statement showing the payment. 
Q2: Can I claim for IT solutions before the application date under the Productivity Solutions Grant (PSG)? 

Definitely, no. Any IT solutions claimable under the Productivity Solutions Grant must only be paid after the application date.  The application must be made before the signing of the invoice/quotation/engagement letter with the solutions provider, payment to the solutions provider and commencing of any work for the project. Paid and claim is consider Retro claim which is a violation stated on the PSG terms.

Q3 Who is eligible under the Productivity Solutions Grant (PSG)?

If you’re an SME registered and operating in Singapore with a minimum of 30% local shareholding and looking for IT solutions such as our eCommerce website development, You’re eligible for the PSG.

For start-ups with less than 6 months of operating period, you can still apply for the PSG but it will be subjected to the Enterprise Singapore (ESG)’s assessment.

Q4: What are the payment terms accepted? When can I claim my expenses under the PSG? 

A: Most of the usual business payment terms are accepted for the PSG claims, such as cheque and bank transfer. 

For credit card payments, the owner of the card has to be the sole proprietor, or in the case of corporate entities, there has to be an official document stating that the expenses incurred were by the company and not of a personal nature. Reimbursements to the director/individual who has paid using their credit card will have to be shown as well.

The claims must be submitted after the solutions are used and expenses are fully paid for; and before the 13th-month mark after approval for purchases and 7th-month mark after the approval for hire purchases, subscriptions or leases.

Q5: Is there a cap to the number of packages or applications for each SME? 

You can apply for more than one solution under the PSG but the deployment location of each solution must differ. 

For applications supported by Enterprise Singapore (ESG), there is also a grant cap of $30,000 for each business entity between 1 April to 31 March of every year. 

Be sure of the solutions you need each year before you jump into it!

Q6: Can the quotations from vendors be modified to add or include extra complimentary items/services? 

Unfortunately no. As much as we love to customise the quotation to fit every customer, the quotation may not differ from the packages we submitted for the Productivity Solutions Grant (PSG). Differing non-approved quotations will be rejected. 

Additional items must be quoted separately and amendments to the packages must be approved again by the IMDA. 

Q7: Can the pre-approved vendor submit the application for me?

We would love to but regrettably,  all submissions must be made by the organisation themselves.

Not to worry, our sales representatives are more than happy to guide you through the process. 

Hopefully, some of your questions were answered above, if not feel free to contact our sales team to inquire whether you’re eligible for this grant.

As an IMDA-approved eCommerce website design agency ourselves, we’re confident that we can support your business needs for the best value at a subsidised rate. 

All You Need To Know About The Productivity Solutions Grant (PSG)

Today, technology has incorporated the use of high-end and expensive solutions. You can start at a lower level by automating the simple existing processes in your business to improve its productivity. The Singapore Government has introduced the Productivity Solutions Grant (PSG) in a move to encourage and support businesses in their transformation journey. The transformation requires a massive investment in digital marketing and more long-term commitments. The productivity solutions grant will help companies to purchase and adopt new technological solutions in an aim at remaining competitive in digital marketing. The Productivity Solutions Grant is dedicated to supporting the business firms that are interested in adopting information technology solutions and equipment’s to make their business processes more effective and efficient. This article will go through all what you need to know about the Productive Solutions Grant.

The Productive Solutions Grant is focused on adopting internet technology solutions in several selected industries. These include retail, finance, logistics, engineering, food, and landscaping industries. PSG has brought together three types of existing grants including national parks board ‘s landscape grant, spring Singapore innovation voucher, and Media Development Authority‘s SMEs Digital programme. The Government simplified the overall awards into one main PSG. You can now apply for the support under one grant scheme. These solutions have been previously pre-copied by the Government mentioned above agencies. However, in case your business SME does not readily fit any of the industries, PSG offers some adoptable solutions such as digital customer relationship management and human resource management that cuts across all sectors.

The PSG provides one of the significant financial breakthroughs to most companies. According to the global commercial banking, adopting technological changes in your business is essential as it brings cost benefits that enable the state to attain sustainable growth in the long run. The programme offers about seventy percent funding support to the Singapore companies. This will give them a chance get into long-term digital technology investments. The tech Depot can provide the list of the readily flexible solutions. Companies that want to undertake the schemes can apply the Productivity Solutions Grant for a more substantial one grant scheme. Among the support of pre-approved solutions, to be streamlined into a productivity solution grant include the SMEs Go digital programme.

The Government of Singapore is ready to allocate about $110 million in financial assistance to the company that will get into the modernisation strategy of their business through the Productivity Solutions Grant. The Government has integrated PSG to work together with industry transformation maps (ITMs) in a motion seeking to promote partnership between the industries, the local business, and the Government. Why is ITMs integration necessary? Industry transformation maps act as the guideline in the determination of Government digital transformation support. The Singapore Government can group industries as a group of six through ITMs. This collaboration is critical in making Singapore home of productive and innovative SMEs.

The revolution of IT solutions is fast growing through the incorporation of social media marketing, online marketing, and search engine optimisation. In that case, most of the businesses downfall is as a result of poor digital marketing strategy. Company development ‘requires a vast lead generation investment to keep it competitive in online marketing. Online marketing has become a huge investment for small and big investors and has had tremendous growth especially in Singapore. About fifty-five percent of Singaporeans accessing the internet use their devices to search or purchase products. This proves the need for the companies to apply for the production solution grants to try and sell their business brand to the demographic market.

A solid SEO foundation is crucial in making sure your business delivers. A necessary SEO audit provides a tool that guides you on the online marketing areas you need to focus. SEO gives your website an online presence. This makes it simple for individuals looking for you to quickly find you and convert from visitors to clients. Many tools provide an SEO overview. However, knowing how to perform the basic SEO audit using free tools is a skill that will ensure your time on SEO is beneficial. You are the one who knows your business best than any other hence being able to perform a basic SEO audit will profoundly empower you.

Today, business digital transformation and automation is crucial in all business firms. Your business cannot afford to work manually in calculating and keeping its marketing records. The Government is funding for innovation of these local businesses through PSG. The grants will provide a computerised accounting that is more accurate and gives the online marketer more room in concentrating on other business matter. Additionally, use of automated transactions places your business at the exposure of a larger area of online users. You can gain access to more potential buyers and also gives you an ideal platform for company marketing campaigns.

Your company is your brand. The social media, e.g., Facebook will never be your company and while it may be a popular and best advertising platform, that might change in the future. The social media will build your business brand, or you may not have the same popularity in the coming days. You, therefore, need to have a marketing strategy that you will progressively build your business brand in unlimited duration. To have a business without a real webpage regarding an available, lead generating website with a blog feature is a cynical mistake. The PSG enables you to make changes to your business platforms frequently. The static sites that give you overnight traffic after posting are already outdated.

How does the Productivity Solutions Grant help SEMs remain competitive? Businesses need productive employees in ensuring that their services or products offered are effective and efficient. Search engine optimisation is arguably a perfect strategy for business development. You need to appear in the search engines top and first page. SEO helps to promote high traffic and lead generation.

A creative project brief is required for effective execution by your advertising agency. You should have well aligned strategic objectives and niche tactics for you to apply for the PSG. A creative brief involves documenting the project scope, goals and all deliverables. A creative brief gives details on the target audience, their current beliefs, what you want them to believe and why they should believe in it. You should ensure your online agency contributes to the strategic planning and give it time for iteration. This will allow the full input of all the agency workers in the organization.

The PSG may be a Government tool in aiming for economic growth. The Government provides a finding of up to seventy percent to the SMEs. Other companies have raised offering to fund businesses with a quite reasonable amount in countering the PSG. This increases competition between local businesses resulting in industrial growth. A good example is Innovation and Capability Voucher (ICV). Many Singapore digital agencies offer search engine optimisation services. They provide experts that work to fix your website errors. These companies are experienced in digital marketing and are aware of the extensive and intensive deployment of appropriate keywords and ads on the website in a move to attract more leads. Huge online traffic will be generated through SEM and SEO. The affected solution providers will direct their SME clients apply for the PSG support on business grant portal.

How Do You Become Eligible for Productivity Solutions Grant?

SMEs companies are eligible to apply for the PSG grant if they are registered and based in Singapore. Additionally, the information technology solutions or equipment’s, lease and purchase will be in Singapore. The SME applying for the grant should possess a minimum local shareholding of thirty percent. Another condition for the SEMs applying for the grant is that their annual turnover should not be exceeding $ 100 million. More so, the company’s employee should not exceed two hundred employees.

How Do You Apply for Productivity Solutions Grant?

To apply, you will go through the list of supportable solutions featured on Tech Depot. Select the relevant solutions that are useful in your business. You will then obtain a quotation from a pre-approved vendor who will supply you with the IT solution and equipment. Finally, you will submit your grant application through the business grant portal. You should ensure that you register to get a CorpPass account. Below are the steps on how to apply the PSG.

#1. Login into The Business Grants Portal

The portal has clear details requesting you to register with CorpPass. Click on the register tab to immediately register with CorpPass.

#2. Use the CorpPass To Login to The Portal.

Click the login tab at the bottom right hand and fill in the CorpPass logins. These include an entity ID, CorpPass ID, and password.

#3. Click on Get New Tab

After your login into PSG account, there three options depending on what you want to do. You can either edit company profile, get a new grant or learn to apply. Click on get new tab middle tab.

#4. Choosing on The Industry Sector

The new window that opens requests you to choose the industry sector that fits best in your business. The options include landscape, services, building and construction, logistics, tourism, food and beverages, retail, manufacturing and engineering, information technology, media, and others.

#5. Click on Select Grant After Choosing Your Business Industry Sector.

Cricking on select grant brings two options on the display. You should choose the second option that features upgrading the critical business areas, adoption of technology, improvement of business processes and raising of service standards. Do not select the option stating that you want to make your business international and establish its overseas presence.

#6. Choosing of The Grant Type

The next window brings options about the best description of the area of your company you will develop using the grant. Among them include service excellence, human capital development, financial management, branding and marketing, standards adoption, pre-scoped productivity solutions, and business excellence. You should choose the pre-scoped productivity solutions option.

#7. Proceed Tab

This section has some vital information for you. It makes you aware of the requirements for completing the grant application. You will need your vendor’s quotations and the product brochures. The grant application attachments and company profile should not be more than fifty MBs in size. You should scroll down the page and click the on proceed tab.

#8. Verification of Your Eligibility Status

The page has a list of the things you must meet to qualify for the grant. Below is the query on whether the applicant meets the eligibility criteria. You should tick the yes option to verify that you are eligible for the grant and click next.

#9. Completion of Business Information

It is mandatory for you to fill in the contact details including your name, job title, and contact number.

#10. Proposal Details

You should search for the IT solution option and select the IT solution. Fill in the required questions. Infusionsoft CRM is ideal in filling in with the customer relationship management.

#11. Uploading of Vendor Quotation

Fill in scale-up marketing Pte. Ltd at the vendor details additionally, upload the supporting documents and selected vendors quotations. Each document should not contain more than ten MBs.

#12. The Purchasing Cost

The purchase price should include all the delivery, installation and training charges. Enter the purchasing cost and click on ‘next.’

#13. Answering Questions on Potential Business Impact.

You need to answer questions including how the solution will change how you do things. More so, you will answer questions about productivity gains on how your task will be more efficient after the grant. Answer the questions and click next.

#14. Review of Declarations and Acknowledgement

You are supposed to go through the contents of consent and acknowledgment. If you agree with the acknowledgment, tick the consent tab and click ‘review.’

#15. The Final Declaration

You should check and review all the items to confirm that they are correct. If everything is as you would like it to be, make the final declaration and click the bottom ‘submit’ icon. You have successfully applied for the Productivity Solutions Grant.

In conclusion, productivity solutions grant promotes the Singapore SMEs in various sectors in their journey towards improved competitiveness, higher productivity, and digitalisation. The grant will in future have an option to incorporate more IT solutions and equipment. The introduction of PSG will see Singapore rise to become a global city through digital productivity, innovation, and skills.

The 3 Government Grants design for Singapore Retailer (Latest)

Singapore government grant available to help SME to increase productivity and save cost.

The universal rule applied whether you are a startup SME or multi-national corporation (MNC).

Maximise profit and minimise Cost

Most company focus on maximise profit and overlook on how to save money. First thing that come into your mind about cost saving is probably tighten up spending. If you are a local businesses, the good news is that you can leverage on the government grants available in the market to help you save cost. 

The perk as Singapore retailers, you have as many as 10 different types of government grants cater for start up, local companies or partnership programs when you broaden your territory oversea.

Amongst all, we have shortlisted the top 3 important grants that you should pay attention to.

The Top 3 Government Grants for Retail Business

  1. Productivity Solution Grant (PSG)
  2. Enterprise Development Grant (EDG)
  3. Market Readiness Assistance Grant

1. Productivity Solution Grant (PSG)

Grant objectives

PSG grant aims to support local companies with adoption of IT solutions and equipment to enhance business processes and increase productivity through automation.


  • The business entity must be registered in Singapore
  • Purchase/lease/subscription of the IT solutions or equipment must be used in Singapore
  • Have a minimum of 30% local shareholding (for selected solutions only)

Grant support

Up to 70% funding support, for companies making long-term technology investments

PSG is the most accessible grant scheme for retail business as retail industry is one of the key sector that government encourage to embark on digital transformation. Retail sector contributes up to $35 bil annually, from 21,000 establishments. You can get support from PSG when adopting eCommerce solution (eg. Shopify), Omni-channel POS System (eg. Vend), or integrated cloud accounting system (eg. XERO).

See the full list of supported solutions on Tech Depot

The application process for PSG is straight forward where you can find out the details step by step guide here.

Who should apply

Retailer who has yet to upgrade from the cash register system are likely to benefits from electronic POS System (ePOS) using PSG.

Unlike cash register systems, ePOS system such as Vend, is one of the recommended brand for managing multi-outlet retail business. The cloud based point-of-sale system enhance inventory management, customer engagement and giving real-time information which empower business owner to make strategic decision.

One great example is the multi-outlets fashion retailer, OMOSE who benefits from PSG grant to deploy Vend Retail Management System to all his outlets, integrate with Shopify eCommerce, XERO accounting software and enable Omni-channel Loyalty program at one go. The fashion retailer has since experience the cost saving, revenue increase with greater customer retention.

Solution Pricing

Singapore retailer can purchase Vend pre-approved package at $5100 and get subsidy up to $2670 to enjoy all the benefits that advanced IT system can benefits them. And they can purchase multiple packages up to $30,000 for retailers who has multiple outlets.

2. Enterprise Development Grant (EDG)

Grant objectives

EDG grant is design for company that has already transform with basic digital solution such as POS System or accounting system to strengthen the business foundation and further enhance and optimise the process for further scaling. You can regards that as “Phase 2” digital transformation.

The Enterprise Development Grant (EDG) helps Singapore companies grow and transform. This grant supports projects that help you upgrade your business, innovate or venture overseas, under three pillars:

Core Capabilities – Projects under Core Capabilities help businesses prepare for growth and transformation by strengthening their business foundations. These should go beyond basic functions such as sales and accounting.

Innovation and Productivity – Projects under Innovation and Productivity support companies that explore new areas of growth, or look for ways to enhance efficiency. These could include reviewing and redesigning workflow and processes. Companies could also tap into automation and technologies to make routine tasks more efficient.

Market Access – Projects under Market Access support Singapore companies that are willing and ready to venture overseas. You may tap into the EDG to help defray some of the costs of expanding into overseas markets.


  • The business entity must be registered in Singapore
  • At least 30% local shareholding
  • Be in a financially viable position to start and complete the project (Applications will be assessed by Enterprise Singapore based on project scope, project outcomes, and competency of the service provider.)

Grant support

The grant funds up to 70% of qualifying project costs namely third party consultancy fees, software and equipment, and internal manpower cost.

Related links

3) Market Readiness Assistance (MRA) Grant

Grant objectives

The MRA Grant aim to assists Singapore SME to expand their business to oversea and participate in activity such as market entry, or participation in a trade fair.


  • Business entity is registered/incorporated in Singapore
  • At least 30% local shareholding
  • Group annual turnover not exceeding S$100 million per annum based on the most recent audited report, or group employment not exceeding 200 employees

Grant support

Up to 70% of eligible costs, capped at 20K per company per fiscal year that covers

Related links

More good news

You can apply all these 3 grants together as they are not mutually exclusive. However, you should plan your resources well to maximize the outcome of the grants.

You can visit Business Grant Portal and start applying